Whenever you visit websites, temporary internet files called cookies are stored on your computer to record your return visits. Disabling the cookies on your browser may sometimes cause the issue you are experiencing; therefore, you may want to enable the cookies if they are disabled.

AOL Radio stores all your preferences, including presets, in a cookie on the computer. If cookies are not enabled, you will not be able to access your presets the next time you access AOL Radio. Follow the instructions in our help article Enable cookies on your browser so that your preferences will store to your browser and become available to you the next time you access AOL Radio.

Note: If you save presets on AOL Radio when browsing on the Incognito mode on Google Chrome, your presets will not be saved. Pages you view in Incognito mode will not appear in your browser history, or search history, and they won't leave other traces, like cookies, on your computer after you close the incognito window.