Select your question below to reveal the steps and answer to your question.

What are the system requirements for installing AIM?

PC Requirements:

  • Microsoft Windows 7, Vista, XP, or 2000
  • 128 MB RAM
  • Pentium III-equivalent processor or better
  • 128 MB of RAM (256 MB of RAM recommended for enhanced IM features)
  • 800x600 minimum screen resolution, 1024x768 recommended
  • Internet Explorer 6 or higher
  • Macromedia Flash
  • Microphone/ speaker or headset for the talk functionality
  • Broadband and Windows XP required for Video Chat

Notes:

  • To quickly access your system information through Microsoft Windows, click Start, select Programs or All Programs, select Accessories, select System Tools, and then select System Information.
  • If your computer does not meet the minimum system requirements for AIM, please contact your computer manufacturer to upgrade your computer.

How do I install AIM for Windows?

Installation Instructions:

Note: In order to install AIM, you will need administrative access to your computer. If you do not have this access, please contact your computer manufacturer or your system administrator.

You have successfully installed AIM! Sign in or create a new account.

  1. Go to http://www.aim.com.
  2. Click DOWNLOAD AIM.

  3. Click Run.

  4. Click Run.

  5. Select your Installation Options preferences.
  6. Click Install.

  7. Wait for the Installation Complete window.
  8. Click Chat now.

How do I upgrade my version of AIM?

Did you know there is a newer version of AIM other than AIM 7 or 7.5? You can download the latest and greatest software from AIM.com.

Note: In order to install AIM, you will need administrative access to your computer. If you do not have this access, please contact your computer manufacturer or your system administrator.

Congratulations! You have successfully upgraded your AIM software.

  1. Go to www.aim.com.
  2. Click Download AIM.

  3. Click Run.

  4. Click Run.

  5. Select your Installation Options preferences.
  6. Click Install.

  7. Wait for the Installation Complete window.

  8. Click Chat now.

    How do I uninstall AIM for Windows 7 or Vista?

    Here’s how to remove AIM from your computer with Windows 7 or Vista:

    Note: To uninstall AIM, you must have administrative access to your computer. If you don't have administrative access, please contact your computer manufacturer or system administrator.

    AIM is now removed from your computer.

    Note: Uninstalling the AIM software does not cancel your AIM account. You can continue to access your account from another computer, or by clicking Chat now from AIM.com. You can also reinstall AIM anytime on your computer from AIM.com.

    1. Open your desktop Start menu.
    2. Click Control Panel

    3. If you View by Category, click Uninstall a Program

    4. If you View by Small/Large icons, click Programs and Features.

      User-added image

    5. Click Uninstall/Change.

    6. When the uninstall is complete, click Close.

    7. Click OK to exit.    

    How do I uninstall AIM for Windows XP or 2000?

    Here’s how to remove AIM from your computer with Windows 2000 or XP:

    Note: To uninstall AIM, you must have administrative access to your computer. If you don't have administrative access, please contact your computer manufacturer or system administrator.

    Windows XP

    Windows 2000

      1. Click Start in the lower-left corner of your desktop, then click Control Panel.

      AIM is now removed from your computer.

      Note: Uninstalling the AIM software does not cancel your AIM account. You can continue to access your account from another computer, or by clicking Chat now from AIM.com. You can also reinstall AIM anytime on your computer from AIM.com.

      1. Click Start in the lower-left corner of your desktop, then click Settings.
      2. Click Control Panel.   

      3. Double-click Add or Remove Programs.   

      4. Click the AIM icon.    

      5. Click Change/Remove or Add/Remove.
      6. Click OK.   

      7. If you’d like to remove the Personal Data associated with your AIM account, and/or your IM Archives, select the corresponding checkboxes. You can also leave them blank to keep this information and data.
      8. Click Continue.   

    Can I return to an older version of AIM?

    There isn’t a way to go back to an old version of AIM. Those versions of AIM are no longer supported. True, some people love what they’ve got or they’re so comfortable with it they don’t want to hassle with change. We get that, but we do hope you’ll stay long enough to learn to love our new versions too! You can download the latest and greatest software from AIM.com.