AIM 8 for Windows & Mac

AIM 8 makes it even easier to chat and interact with your contacts. Expand the headings and FAQs below to learn more about sharing media with your contacts and updating your contact list.

Chatting and Sharing Files

How do I change my chat and font settings?

  1. Sign in to AIM.
  2. Navigate to the preferences window:
    • Windows users: From the menu bar, click File and then select Preferences.
    • Mac users: Click AIM in the upper-left corner of the screen and then select Preferences.
  3. On the Settings screen, click Chat Display Style on the left menu.

    aim 8 chat settings

  4. Here you can change the following settings:
    • Chat display
    • Time display
    • Font preferences

How do I send an Instant Message (IM)?

  1. Click the Compose icon in the bottom left corner of the AIM window.

  2. Enter the email address, username, or mobile number of the person you want to send a message to.

  3. Once you've entered a recipient, enter your message at the bottom of the chat window and press Enter. You're all set chatting!

How do I share photos?

That's it! Consider it sent.

  1. Start a chat with the buddy you want to send a photo to.
  2. Click on the paperclip icon in the bottom left corner of the chat window.

  3. Select the photo you'd like to send by double clicking on it.

How do I video chat?

Note: You'll need to have a webcam installed and set up on your computer in order to participate or start a video chat.

If your friend isn’t on the latest version of AIM, we'll send them invitation to upgrade.

  1. Start a chat with a buddy.
  2. Within the chat window, in the upper right corner, click the Start Video button.

  3. If the Adobe Flash Player Settings window appears, select Allow and then click Close.

  4. If your buddy accepts the video chat invitation, the window will display what's on their camera. Go ahead and start video chatting!

How do I start a group chat?

  1. Click the Compose icon in the bottom left corner of the AIM window.

  2. Enter the contacts you want to start a group chat with, using their email address, username, or mobile number.

  3. Once you're satisfied with the group chat list, you can start chatting by entering your message at the bottom of the chat window as usual.

    Note: You can add a custom title to the group chat by modifying the Group Chat Title field at the top of the chat window.

How do I leave a group chat?

  1. Select the chat with the group you'd like to leave.
  2. Click the Options drop-down menu in the top right corner of the chat window.

  3. Select Leave Group Chat. All set; you're no longer part of that group chat.

How do I add a member to an existing group?

The more the merrier, right? Here's how to add a friend to a group chat:

  1. Start a chat with the group you want to add someone to.
  2. Click on the Options menu at the top of the chat window.
  3. Select Add Member.

  4. Enter the email address, username, or mobile number of the friend you want to add in the Add field at the top of the chat window.
  5. Click Add. The person will now be added to the group chat.

How do I share a file?

We've made sharing files with your friends and family much easier.

Notes:

  • Maximum file size cannot exceed 30 MB
  • You can only upload 1 GB in total files during a conversation session
  • Files expire in 100 hours; they won't appear within a conversation past that time period
  • You can now send PDFs, Microsoft Office documents, sound files, images, and others
  1. Open a chat with a buddy.
  2. Click the paperclip icon in the bottom left corner of the chat window.

  3. Select the file that you want to send.
  4. Click Open. Your file will then be sent to all participants in the chat.

How do I share a video?

When you share videos through AIM, it'll pop up within your AIM window. No need to link out to your web browser.

  1. Start a chat with a buddy.
  2. Type or paste a video URL into the chat field and press Enter.

  3. The video will then display within the chat window. You can then hit the Play button to view the video.

    Note: If you want to share the video with another buddy, just click the Share this button underneath the video, enter an email address, username, or mobile number, and click Share.

Managing Contacts

Where are my contacts located?

We've organized all of your contacts in the center column of the AIM window:

Recent chats is a list of friends you've last chatted with.

Favorites is a list of people you've indicated are your favorites by clicking the drop-down menu in the top right corner and selecting Add to Favorites.

Group chats is a list of the group chats you belong to.

Contacts is a complete list of your contacts. Those Available to chat will have a green dot. The contacts with red dots have an Away status. Those contacts with gray dots are currently Offline.

How do I add additional contacts to my contact list?

  1. Hover your mouse cursor over Contacts, click the + sign, and select Add AIM Contact

  2. Enter the new contact's Username, email address, or mobile number.

  3. Select the buddy group you want to add the contact to and then click Add.
  4. The contact will now be available on your buddy list. Go ahead and send them a message if they're online!
     

AIM.com

Chatting and Sharing Files

How do I send an IM (Instant Message)?

  1. At the top left of your AIM.com window, click into the Start or find a chat box to search for your buddy.  
  2. Type the name or Username of the person you want to chat with.
  3. Click your buddy's icon.
  4. Type your message in the chat box. 

  5. Press enter on your keyboard to send your IM.

How do I start a video chat on AIM.com

Note: You will need to have a webcam installed and set up on your computer in order to participate or start a video chat.

 

Note: If your friend hasn't yet updated to the newest version of AIM, we'll send them invitation to upgrade to the new AIM.

  1. Start a chat with a buddy.
  2. Within the chat window, in the upper right corner, click the Start Video icon.

  3. If the Adobe Flash Player Settings window appears, select Allow and then click Close.

  4. If your buddy accepts the video chat invitation, the window will display what's on their camera. Go ahead and start video chatting!

How do I start a group chat?

Note: You can add a custom title to the group chat by modifying the Group Chat Title at the top of the chat window.

  1. Click the Compose icon in the bottom left corner of the AIM window.

  2. Enter the buddies you want to start a group chat with, using their email address, username, or mobile number.

  3. Once you're satisfied with the group chat list, you can start chatting by entering your message at the bottom of the chat window as usual.

How do I add a member to an existing group chat?

Your buddy is now added to your group chat.

  1. Start a chat with the group you'd like add someone to.
  2. Click the More Options menu at the top of the chat window.

  3. Click Add Member.
  4. Type the Name or Username of the friend in the Add field at the top of the chat window.
  5. Select that user's name when it comes up.

  6. Click Add.

How do I leave a group chat?

  1. Select the group chat that you'd like to leave.
  2. Click the drop-down menu in the upper right corner of the chat window.
  3. Click Leave Group Chat.

How do I send a photo?

Your photo will be sent once you select it by double-clicking the file. The image will appear in your chat window or as a link to open in a new browser tab.

  1. Start a chat.
  2. Click the paperclip icon in the bottom left corner of the chat window.
  3. Browse your files and select the photo you'd like to send.

How do I send a file?

You can now send PDFs, Word documents, Excel files, Power Point slides, sound files, and images all from AIM.

Requirements for sending files via AIM.com

  • Maximum 30 MB
  • Maximum 1 GB total files
  • Files expire in 100 hours

Follow the steps below to send a file in your IM(s).

  1. Start a chat with the person you want to send a file to.
  2. Click the paperclip icon in the bottom left corner of the chat window.

  3. Select the file that you want to send.
  4. Click Open. This will send your file once you open it.

How do I send a video?

  1. Start a chat with the person or group you want to share a video with.
  2. Browse for the video you want to send and type or paste the video URL into the chat box.
  3. Press enter on your keyboard to send the link. 

Contacts

Where do I find my contacts?

You can find your contacts to the left of your AIM.com window. You'll see your contacts grouped by Recent Chats, Favorites (if you've added contacts to this list), Group Chats, and Contacts. If you have added a third party account to your AIM account, those contacts will appear under your main Contacts group.

  • Recent chats is a list of buddies you've last chatted with.
  • Favorites is a list of people you've indicated are your favorites by clicking the drop-down menu in the top- ight corner of your chat and selecting Add to Favorites

  • Group chats is a list of the group chats you belong to.
  • Contacts is a complete list of your contacts including those from third party accounts.

Status Indicators:

  • Green: Contacts are available to chat
  • Red: Contacts have set their status to away
  • Gray: Contacts are currently offline

How do I add a new contact to my AIM.com contact list?

  1. Type the Username or email address of the person you want to add to your contact list in the Start or find a new chat box at the top of your Contact list.
  2. Press enter on your keyboard. 

  3. Type and send your message by pressing enter on your keyboard.