Select your question below to reveal the steps and answer to your question.

Download & Install FAQs:

How do I install AIM for Windows?

Note: In order to install AIM, you will need administrative access to your computer. If you do not have this access, please contact your computer manufacturer or your system administrator.

Follow the steps below to download and install the AIM software on your desktop computer:

  1. Go to www.aim.com.
  2. Click Download AIM.

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    Note:
     Are you looking for AIM 7.5 for Windows? Click here to download AIM 7.5.

  3. Wait for the file to be downloaded and run the installer by clicking on the downloaded file.
  4. Click Run if prompted.
  5. Select your Installation Options preferences.
  6. Click Install or Next depending on your version of AIM.
  7. Wait for the Installation to be complete.
  8. Click Chat now or Launch AIM depending on your version of AIM.

How do I install AIM for Mac?

Follow the steps below to download and install the AIM software on your Mac computer:
  1. Go to www.aim.com.
  2. Click Download AIM for Mac.

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  3. Wait for the file to be downloaded and then click on it.

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  4. Drag and drop the AIM icon to your Applications folder.

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  5. Click Open if prompted.
  6. Type in your Name and Email address.
  7. Click Looks good!
  8. If you would like to add your Google Talk contacts click the Google button otherwise click Next.
  9. Choose between the New and Classic layouts and click Next.
  10. Click Let's go!
  11. That's it! Your AIM software has been installed.

How do I upgrade my version of AIM?

Did you know there is a newer version of AIM other than AIM 7 or 7.5? You can download the latest and greatest software from AIM.com.

Note: In order to install AIM, you will need administrative access to your computer. If you do not have this access, please contact your computer manufacturer or your system administrator.

Follow the steps below to download and install the AIM software on your desktop computer:

  1. Go to www.aim.com.
  2. Click Download AIM.

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  3. Wait for the file to be downloaded and run the AIM installer by clicking on the downloaded file.
  4. Click Run if prompted.
  5. Select your Installation Options preferences.
  6. Click Next.
  7. Wait for the Installation to be complete.
  8. Click Launch AIM.
Congratulations! You have successfully upgraded your AIM software.

Uninstall FAQs:

How do I uninstall AIM on Mac OSX?

  1. Click the Go menu at the top.

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  2. Click Applications.
  3. Find AIM in the list of applications.
  4. Drag and drop the AIM icon into your trash bin.
  5. Empty the trash bin.
  6. That's it! You have uninstalled AIM from your Mac computer.

How do I uninstall AIM on Windows 10 or Windows 8/8.1?

To uninstall AIM, you must have administrative access to your computer. If you don't have administrative access, please contact your computer manufacturer or system administrator.

Note: Uninstalling the AIM software does not cancel your AIM account. You can continue to access your account from another computer, or by clicking Chat now from AIM.com. You can also reinstall AIM anytime on your computer from AIM.com.

Follow the steps below to uninstall AIM from your desktop computer:

  1. Open the Control Panel.

    Notes:

    • If you are using Windows 10, type 'Control Panel' in the search box located near the Start button and press Enter.

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    • If you are using Windows 8/8.1 move the mouse pointer to the top right of the Desktop screen, click on Settings and then on Control Panel.

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  2. Make sure your Control Panel view is set to Category and click Uninstall a program.

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  3. Find AIM in the list of installed programs.
  4. Right-click the AIM icon and select Uninstall.

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How do I uninstall AIM on Windows 7 or Vista?

To uninstall AIM, you must have administrative access to your computer. If you don't have administrative access, please contact your computer manufacturer or system administrator.

Note: Uninstalling the AIM software does not cancel your AIM account. You can continue to access your account from another computer, or by clicking Chat now from AIM.com. You can also reinstall AIM anytime on your computer from AIM.com.


Follow the steps below to uninstall AIM from your desktop computer:
  1. Open your desktop Start menu.
  2. Click Control Panel

  3. If you View by Category, click Uninstall a Program

  4. If you View by Small/Large icons, click Programs and Features.

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  5. Find AIM in the list of installed programs and right-click on it.
  6. Click Uninstall/Change.
  7. When the uninstall is complete, click Close.
Done! AIM has been removed from your desktop computer.

How do I uninstall AIM on Windows XP?

To uninstall AIM, you must have administrative access to your computer. If you don't have administrative access, please contact your computer manufacturer or system administrator.

Note: Uninstalling the AIM software does not cancel your AIM account. You can continue to access your account from another computer, or by clicking Chat now from AIM.com. You can also reinstall AIM anytime on your computer from AIM.com.

Follow the steps below for uninstalling AIM from your desktop computer:

  1. Click Start in the lower-left corner of your desktop.
  2. Click Control Panel.   

  3. Double-click Add or Remove Programs.   

  4. Click the AIM icon.    

  5. Click Change/Remove or Add/Remove.
  6. Click OK.   
  7. If you’d like to remove the Personal Data associated with your AIM account, and/or your IM Archives, select the corresponding checkboxes. You can also leave them blank to keep this information and data.
  8. Click Continue.   

Can I return to an older version of AIM?

There isn’t a way to go back to an old version of AIM. Those versions of AIM are no longer supported. True, some people love what they’ve got or they’re so comfortable with it they don’t want to hassle with change. We get that, but we do hope you’ll stay long enough to learn to love our new versions too! You can download the latest and greatest software from AIM.com.