Bulk mailers, email marketers, internet service providers (ISP), and email service providers (ESP) who meet strict delivery standards will be allowed to send mail to AOL members by being placed on the AOL White List.

How do I apply for the AOL White List?

Go to the AOL Postmaster Website at http://postmaster.aol.com/tools/whitelist_guides.html, and go through the AOL Acknowledged Sender process.

What is enhanced AOL White List?

The Enhanced AOL White List is a subset of the general AOL White List. For certain Bulk Mailers and email marketers who meet strict delivery standards, it is an automated mechanism by which messages to AOL members are displayed with images and links enabled in the member's mailbox. There is no manual consideration for the Enhanced AOL White List. White listed Bulk Mailers do not need to contact AOL to be added to the Enhanced AOL White List. The process will be automatic. To remain on the Enhanced AOL White List, Bulk Mailers must stay within the applicable standards.

How do I apply for the enhanced AOL White List?

The Enhanced AOL White List is only available to senders that are already on the general White List. Inclusion in the Enhanced AOL White List is done automatically based on the sending behavior for the past 30 days. Behavior is evaluated by individual IP address, not by overall domain.

There is no manual consideration for the Enhanced AOL White List. White Listed Bulk Mailers do not need to contact AOL to be added to the Enhanced AOL White List. The process will be automatic.

What is the maximum number of emails that can be sent to AOL members?

AOL does not have a preset maximum allowable number of emails that a member may send. In addition, there is no specific answer to when the Community Action Team (CAT) may flag a member's account for sending unsolicited email. Individuals sending unsolicited bulk email may try a variety of methods to avoid detection. Therefore, AOL's rules for flagging accounts and the filters AOL uses are complex and proprietary.

Where can I find more information about sending bulk mail to AOL members?

For more information about sending email to AOL members, please visit the AOL Postmaster website at http://postmaster.info.aol.com