IMPORTANT! AOL TechGuru support just got even better. AOL has created a whole new approach to tech support and given it a brand new name. It’s called Assist by AOL, and starting in September 2015, TechGuru will be merging with Assist by AOL. Now AOL TechGuru customers can benefit from all of the services offered by Assist.
Interested in Assist by AOL? Visit assist.aol.com/techguru for more information.
Already have AOL TechGuru? Expand the topics below to learn more about how this change impacts your AOL TechGuru subscription.
I have a subscription to a one-time service
- There’s no action required on your part. Your unused one-time service purchase is still valid and can be serviced by calling TechGuru at 1-877-480-6995.
- Remember, your one-time service expires 180 days from purchase.
- There will be a website change. If you attempt to visit TechGuru’s website after July 15, you will be redirected to the Assist website.
- After your one-time service expires, we hope you consider trying out Assist by AOL . You can get a monthly service plan for $19.99/month.
I have a monthly or annual subscription
- There’s no action required on your part. Sit tight and we’ll automatically convert your TechGuru account over to Assist by AOL without any gaps in service. The price of the Assist plan will be the same (or lower) as your TechGuru plan.
- This change will take place on September 15.
- Before then, you can still call TechGuru for tech support at 1-877-480-6995.
- After September 15, you can call Assist by AOL for tech support at 1-855-749-7803.
I have a Security Essentials subscription
Until September 15, you can still receive tech support from AOL TechGuru if your service plan is still active by calling 866-772-6159.
- Remember, if you subscribed to Security Essentials with a one-time TechGuru service plan, your TechGuru plan expired 180 days from your purchase of Security Essentials.
- If your plan is no longer active, please contact Assist by AOL and we’ll get you the help you need.
- If you subscribed to Security Essentials with a monthly TechGuru service plan, you may still receive support until September 15.
- After September 15, you can receive immediate tech support from our highly-skilled experts when you sign up for Assist by AOL.