Note: Upgrade to the latest version of the AOL Desktop software to take advantage of great new features!

The AOL Desktop Software creates a backup copy of your Personal Filing Cabinet (PFC), which includes the Saved on My PC folder, every four weeks. The backup process begins once the AOL Desktop Software is closed.

Solutions

Back up your Personal Filing Cabinet

Note: You must not be signed in to the AOL Desktop Software when creating a backup of your PFC.

To back up your PFC :

1. Click the Mail menu, and then click Mail Settings.

2. Click the Manage Saved Mail drop-down menu, and then click Backup.

3. Click Backup Now.

4. Click Save.

Note: To manually back up your PFC, go to our help article How do I manually create a backup copy of my Personal Filing Cabinet?

Restore your Personal Filing Cabinet from a backup copy

To restore your PFC:

1. Click the Mail menu, and then click Mail Settings.

2. Click the Manage Saved Mail drop-down menu, and then click Restore.

3. Click Yes.

4. If prompted, click Yes again.

5. Click Save.

Notes: