It may be possible for your AOL account to be removed or become inaccessible depending on a variety of circumstances. If this happens, you can create a new AOL account, however, your old username won't be available for you to use again.

The follow actions can result in an account being deleted:

You requested your account be deleted.
• You didn't sign in to your in the past 12 months.
• Your account was used in a way that violates our Terms of Service.

Tip icon.Use the sign in helper to confirm if your account was deleted - If your account doesn't exist anymore, you'll get a prompt either indicating it's been deactivated or that you can't reset your password online.