If you have received the message “You are currently eligible for one LifeLock subscription as part of your AOL Plan, at no additional cost” please follow the instructions provided within the message screen to take advantage of this complimentary subscription.

If the complimentary subscription has already been taken advantage of, you may choose to protect an additional social security number by selecting the here link within message screen.

Note: Usernames in a General status are able to make Add a Family Member LifeLock purchases. If a user has attempted to purchase an Add a Family Member subscription for a person with the same first and last name as an existing member on an Add a Family Member account, they will be notified.