Troubleshooting steps for purchasing LifeLock Ultimate Plus

If you receive an error while purchasing LifeLock Ultimate Plus, review the following troubleshooting steps below.

Activate LifeLock subscription through AOL MyBenefits

If your account has a plan that includes LifeLock, you'll see the option to upgrade to LifeLock Ultimate Plus listed in MyBenefits.

1. Sign in to MyBenefits.
2. Locate your LifeLock benefit.
3. Click UPGRADE FOR $10 OFF.
4. Click Try it Free on the LifeLock Ultimate Plus landing page.
5. Review your email address.
6. Click the check box to review and agree to our terms of service.
7. Click Start My Free Trial.
8. Click Get Started Now.

Purchase an AOL Advantage Plan that includes LifeLock

Invest in an AOL plan that includes LifeLock so you can browse, shop and bank online with more peace of mind. If you’re interested in purchasing a plan that includes LifeLock so you can upgrade to LifeLock Ultimate Plus, please call 1.800.827.6364.

Once you purchase an AOL plan that includes LifeLock, visit your AOL MyBenefits page to activate and upgrade your new benefit to LifeLock Ultimate Plus.

1. Sign in to MyBenefits.
2. Locate your LifeLock benefit.
3. Click UPGRADE FOR $10 OFF.
4. Click Try it Free on the LifeLock Ultimate Plus landing page.
5. Review your email address.
6. Click the check box to review and agree to our terms of service.
7. Click Start My Free Trial.
8. Click Get Started Now.

Already upgraded LifeLock Ultimate Plus twice

You may have upgraded your LifeLock benefit to LifeLock Ultimate Plus twice already. View your personalized AOL MyBenefits page to take advantage of the benefits you are eligible for with LifeLock Ultimate Plus.

1. Sign in to MyBenefits.
2. Locate your LifeLock benefit.
3. Click Sign in to LifeLock.