If the PerfectSpeed installer file that you downloaded to your computer is incomplete, when you try to download or install PerfectSpeed you might get an error message such as “This is not a w32 file” or “The file is corrupted or damaged.” To fix this, delete the damaged installer file and download it again.

For instructions to delete the file, select your current Windows operating system below.

Note: If you don’t know which version of Windows is on your computer, read Determining your version of Microsoft Windows

Windows 7

  1. Click on START in the bottom left corner of your screen and select the Search option. In the Search Programs and Files box, type perfectspeeda.exe and hit the Enter key on your keyboard.
  2. After the results display, right click the perfectspeeda.exe file and select Delete.
  3. Click the X in the upper right corner of the search results window to close it.
  4. Start your web browser and click on http://ftp.raxco.com/pub/download/perfectspeeda/perfectspeeda.exe or copy and paste the URL in your browser's address bar to download a complete version of PerfectSpeed.
  5. When the File Download window opens, click SAVE.
  6. In the Save As window, select the location where you want to save the perfectspeeda.exe file and click SAVE.
  7. On your computer, go to where you saved the perfectspeeda.exe file, find it the folder, and double-click the file.
  8. Click RUN and follow the on-screen prompts to install PerfectSpeed on your computer.

Windows Vista

  1. Click on START in the bottom left corner of your screen and select the Search option.
  2. Click the Advanced Search drop-down arrow, click the Location drop-down menu, and then select Local Hard Drives (C:).
  3. Type perfectspeeda.exe in the text box and click SEARCH.
  4. In the search results, right-click the perfectspeeda.exe file and select Delete. Click YES when asked to confirm.
  5. Click the X in the upper right corner of the search results window to close it.
  6. Start your web browser and click on http://ftp.raxco.com/pub/download/perfectspeeda/perfectspeeda.exe or copy and paste the URL in your browser’s address bar to download a complete version of PerfectSpeed.
  7. When the File Download window opens, click SAVE.
  8. In the Save As window, select the location where you want to save the perfectspeeda.exe file and click SAVE.
  9. On your computer, go to where you saved the perfectspeeda.exe file, find it the folder, and double-click the file.
  10. Click RUN and follow the on-screen prompts to install PerfectSpeed on your computer.