You may need to order an AOL CD if you are using a dial-up connection or if you are unable to download the AOL software from the web. You can order an AOL CD by calling 866-541-8233.

The CD takes up to 15 business days (Monday through Friday, excluding weekends) to arrive. If the CD does not arrive after 15 business days, please call 866-541-8233 to reorder the software.

Note: All customers (free and paid) are eligible to order and AOL CD.