Bookmark websites to your Favorites in AOL Desktop Gold

1. Go to the site you want to make a Favorite.
2. In the upper-right corner of the window, click the heart icon. 
3. Click Add to Favorites
4. Click a folder to store it in.

Drag and drop your Favorite Places into preferred locations or group them into folders.

Create a new folder in your Favorite Places

1. Click the Favorite Places button. 
2. Click New.
3. Select New Folder.
4. Enter the New Folder's name | Click OK.

Edit a Favorite's folder's name

Move an item to a different Favorites folder

1. Click the Favorite Places button. 
2. Open the folder that contains the Favorite you want to move.
3. Click and drag the favorites heart icon  to the desired folder.

To delete multiple Favorites at once, hold down the Ctrl key and click the bookmarks you want to delete.

1. Click the Favorite Places button. 
2. Click the folder or Favorite Place that you want to delete.
3. Click Delete.
4. Click Yes when prompted to confirm the action.

1. Open the Favorite Places window.
2. Click Manage at the bottom of the window.
3. Under "Save My Favorite Places as a Favorites File on my Computer," click Save.
4. Navigate to the place where you wish to save the file, and click Save.

If you can't find a Favorite place, search for it in your Favorite Places list.

1. Click the Favorite Places button. 
2. Enter the name of the Favorite Place in to Quick Find. Results will auto-populate as you type.
3. Double-click a result.

1. Check connectivity - Check that you're connected to the internet with your broadband connection by trying to access a few websites. If you're able to access the websites, you're connected to the internet. If you have issues accessing websites, then you may have an issue with your broadband connection. Our help article, Troubleshooting a Broadband Connection, provides some useful troubleshooting tips. If you're still unable to connect, please contact your broadband provider for assistance.
2. Check the Webmail - If your internet connection works as intended, sign in with your username and password. Once signed in, check your Favorite Places. If you see your contacts here, sign out of AOL Desktop Gold and sign back in. If the problems persist, refer to the solution below.
3. Uninstall and reinstall AOL Desktop Gold - Review our help article to uninstall and reinstall AOL Desktop Gold.

1. Click the Favorite Places button. 
2. Select the item that you want to change.
3. Click Edit.
4. Enter a new name for the Favorite Place and/or update its Address.
5. Click OK.

You can also transfer or share your Favorites list with another AOL user.

1. Open the Favorite Places window.
2. Click Manage.
3. Select one of the following:

• Replace: Use this to replace your current Favorites with your backup copy or Favorites from your other Username.
• Append: Use this option to add to your existing list with your backup copy or Favorites from your other Username.