Get help from AOL customer support
The AOL Help site is your starting point for getting support from AOL. Support may come via email, chat, phone, social media, or help articles, depending on the question or issue you have.
Email support
1. Go to the AOL Help site.
2. On the left, click Support Options.
3. In the "Email Us" section, click Email Us.
4. Enter your info and click Submit.
Phone support
Phone support is available for account and password reset help. Review our support options page for contact info and hours of operation.
Social media support
Paid members
In addition to the support options listed above, paid members also have access to the options below.
24/7 phone support
24/7 phone support is available for all your technical and connection support needs. Review our support options page for more info.
Chat support
Chat support is available 8am - 1am ET, daily.
1. Go to the AOL Help site.
2. On the left, click Support Options.
3. In the "Chat With Us" section, click Chat Now.
4. Enter your info and click Start Live Chat.