Contact AOL customer support
The AOL Help site is your starting point for getting support from AOL. Support may come via email, chat, phone, social media, or help articles, depending on the question or issue you have.
1. Go to the AOL Help site.
2. On the left, click Support Options.
3. On the bottom right, click Chat.
4. Select the appropriate option or type in your inquiry.
Phone support is available for account management and password reset help, Mon-Fri: 8am-12am ET; Sat: 8am-10pm ET. For additional hours of operation for different services visit our support options page for contact info.
Social media support
In addition to the support options listed above, paid members also have access to 24/7 phone support 1-800-827-6364.