Your AOL username is your unique identity that gives you access to services like AOL Mail. To learn more about managing your AOL username, please click a heading below.
What is an AOL username?
An AOL username is your unique identity that gives you access to services like AOL Mail.
For AOL email addresses, usernames are the first part of your email address before the "@" symbol. For non-AOL email addresses, your username is your entire email address.
How many usernames can I have in my AOL account?
You can have one username per AOL account. The ability to add and restore deleted usernames has been removed on November 30, 2017.
Please note that any new usernames will be created as separate accounts and not linked to your existing AOL account.
Can I modify my AOL username?
Unfortunately, you can't modify or change an AOL username once you've created it.
What is a Master username?
The username you create when you first sign up for an AOL account is the Master username. In the past, AOL offered the ability to create secondary usernames linked to the Master username. Effective November 30, 2017, the ability to add or manage additional usernames has been removed. You will only have the ability to delete a username.
Which username is my Master username?
To determine your Master username:
1. Go to MyAccount and sign in.
2. Scroll down to the Usernames section.
3. The username that is listed under Master Username is your Master username.
Unable to delete your username
If you try to cancel/terminate/delete your username and receive the following message, “We apologize that the feature for enabling our users to cancel their username and email address is currently unavailable. We are working diligently to have this feature functioning by July 2018”, you’ll need to come back to MyAccount at a later date.
Can I create a new username as a designated Master username?
Effective November 30, 2017, AOL will no longer offer the ability to add or modify usernames to an account. You will only have the ability to delete a username. Please note that once a username is deleted, it cannot be restored.
Can I open a new AOL account with my secondary username?
No. You can't use a secondary username to create a new AOL account. You also can't move or merge an existing username from one account to another.
How can I view all usernames associated with my AOL account?
Log into myaccount.aol.com and scroll down to the Usernames section.