Keep a valid mobile phone number or email address on your account in case you ever lose your password or run into a prompt to verify your account after signing in. We'll also include your recovery email address when sending a notification of changes made to your account.

Add a mobile number or email address

1. Sign in to the AOL Account Security page.
2. Under "Verification Methods," click Add email or Add phone number.
3. Follow the on-screen prompts to enter and verify your new recovery info.

Edit a mobile number or email address

1. Sign in to the AOL Account Security page.
2. Click Edit next to the verification option you want to change.
3. Click the Edit icon Image of the Edit icon. next to the recovery option you want to change.
4. Enter your new recovery info.
5. Click Confirm.
6. Follow the on-screen prompts to verify your new info.

Delete a mobile number or email address

1. Sign in to the AOL Account Security page.
2. Click Edit next to the verification option you want to delete.
3. Click the Edit icon Image of the Edit icon. next to the recovery option you want to delete.
4. Click Remove from my account.
5. Follow the on-screen prompts to confirm the deletion.

Verify a mobile number or email address

1. Sign in to the AOL Account Security page.
2. Click Edit next to any unverified recovery option.
3. Click Verify now under any unverified recovery option.
4. Follow the on-screen prompts to complete the verification process.

Unlink recovery info from an unused or unrecognized account

Note: If you unlink a recovery option using this method, you won't be able to add that same recovery option back to your account again. To remove a recovery method, but still retain the option to add it back again in the future, follow the steps above to "Delete a mobile number or email address."

Before disconnecting a phone number or email address, you’ll need to be signed out of the associated account.

1. Go to the Sign-in Helper.
2. Enter your mobile phone number or alternate email address.
3. Click Continue.
4. Click Yes, send me a code.
- We'll send a verification code to your phone or email.
5. Without leaving this page, retrieve the code and enter it in the field provided.
6. Click Verify.
7. Click the More icon Image of the More icon. next to the account you want to unlink | select Unlink this account.
8. Click Unlink this account.