If your AOL app isn't working on your Android device, there are steps you can take to get it working again. If you're receiving an error message when trying to sign in or add an account in the AOL app, you may need to reset your password . On Android devices, Google Chrome or a Chrome-based browser must be installed and enabled for you to sign in.
Update your device's software
The AOL app works best on the latest version of Android software. The software for most Android devices can be updated from the Settings app, but check with your manufacturer for instructions specific to your device.
Force stop and restart the app
Verified for version 4.4 and later
1. Open the Settings app.
2. Tap Apps.
3. Tap AOL.
4. Tap Force Stop.
5. If prompted, tap Force Stop again to confirm.
6. Relaunch the app and attempt to reproduce the issue.
Delete the app and install it again
1. Open the Settings app.
2. Tap Apps.
3. Tap AOL.
4. Tap Uninstall.
5. Tap OK.
6. Download and install the AOL app again.