Select an FAQ below to see more information.

How do I add a username to AOL Desktop Gold?

Adding usernames to AOL Desktop Gold is easier and faster than ever!

Follow these simple steps to learn how to add a username:

  1. Launch AOL Desktop Gold.
  2. On the sign on screen, click the small arrow pointing down.
  3. Click Add Username.
  4. Type in another username and click Continue. Enter your password in the window that appears.
  5. That's it! Your new username is automatically added to AOL Desktop Gold when you sign on with it.

How do I view all the usernames saved in AOL Desktop Gold?

  1. Launch AOL Desktop Gold but do not sign on.
  2. On the Sign On screen, click the small arrow pointing down to bring up a list of all stored username.
  3. Select the desired username by clicking on it. Click Continue once you selected the username.
  4. Enter your password in the window that appears and click Sign In.

Where do I enter my password?

The password box is displayed on the next window after the Sign On screen.

  1. Launch AOL Desktop Gold.
  2. Sign on with your username by clicking Continue.
  3. Once you click Continue a new window appears. Check if the correct username is displayed and click Continue.
  4. A new window opens. Type your password in the field.
  5. Click Sign In.

How do I switch usernames in AOL Desktop Gold?

Follow the steps below to learn how to switch usernames:
  1. Launch AOL Desktop Gold and sign on with your username.
  2. Once signed on, click the Sign Off menu at the top and select Switch Screen Name.

    User-added image

  3. On the Sign On screen, click the small arrow pointing down to bring up a list of all stored usernames.
  4. Select the desired username by clicking on it. Click Continue once you selected the username.
  5. Once you click Continue a new window appears. Check if the correct username is displayed and click Continue.
  6. Enter your password in the window that appears and click Sign In.

How do I set AOL Desktop Gold to automatically sign on a username?

Refer to the steps below to set up AOL Desktop Gold to automatically sign on a username:

  1. Launch AOL Desktop Gold.
  2. On the Sign On screen, select the desired username.
  3. Check the Save Password and Auto sign on this username on open boxes.
  4. Click Continue and sign on.
  5. That's it! Now AOL Desktop Gold automatically signs on this username.