The safety and security of all our users is essential to AOL Mail. To protect your account, most suspected spam messages are automatically filtered, but if you're still getting overwhelmed with unwanted messages, there are additional options you can customize to protect your privacy.

Tip icon.Never interact with spam messages! Any link in a spam message, including the unsubscribe link, could be dangerous.

Spam background info

• AOL blocks most spam before it even hits your inbox.
• AOL will NEVER sell your email address to spammers (or anyone).
• We are constantly working on additional ways to reduce spam to your account.
• Using the "This is spam"/"This is not spam" option in your email helps us learn what emails are coming from spammers.
• If spam messages are in your Spam folder - that's a good thing! It means our filters are working and the messages are going where they're supposed to.
• If you're ever concerned about the security of your account and have identified your account is displaying signs of suspicious activity, we recommend you change your password immediately.

Manage unwanted emails

While most spam should be caught by our spam filters, occasionally some can slip through. If that does happen it's very important to mark the email as spam! It lets our system learn that messages from a specific place are not good and helps us make AOL Mail even better at recognizing future spam emails.

Mark as spam

Once you've marked an email as spam, all future messages from that sender will go directly to your spam folder.

1. Go to AOL Mail
2. Select the spam message.
3. From the top of the page, click Spam.

 

Mark as not spam

If you make a mistake and accidentally mark an item as spam, click the Not Spam icon at the top of the Spam folder.

 

Create a filter

Marking as spam is ALWAYS preferred, but if you want to create a filter for subscriptions or other unwanted email, follow these instructions:

1. Under your Username, click Options | Mail Settings.
2. Click the Spam Settings tab.
3. Enter the username of email address you want blocked.
4. Click the Plus icon +.
5. Click Save Settings.

To remove an address from the spam filter, hover over the address and click the X.

Block images and links in emails

Disabling links and images from unknown senders can protect you from accidentally downloading a virus or malware with reading your emails.

1. Under your Username, click Options | Mail Settings.
2. Click the "General" tab, if not already there.
3. In the "Reading" section, select the following:

• Hide images in mail from unknown senders.

• Disable links in mail from unknown senders.

4. Click Save Settings.