Overview of the updated AOL app experience for iOS

The new version of the AOL app gives instant access to great features you love about AOL Mail. Organize and filter your emails, add multiple accounts, read the news, watch videos, compose customized emails and more without ever leaving the app.

Access Contacts

1. Tap on the Profile icon in the upper left.
2. Tap Contacts.

Manage your signature

1. Tap the Profile icon in the upper-left.
2. Tap Settings & privacy.
3. Scroll down | Tap Signature.
4. Tap the slider to enable your signature and type your own.

Switch between accounts

1. Tap on the Profile icon in the upper left.
2. Tap on the account you wish to view.

Add or remove an account

Sign in to an AOL Mail account

1. Tap the Profile icon in the upper-left.
2. Tap Manage Accounts.
3. Tap Add Account and enter your email address and password.

Switch to a unified inbox

The AOL app is honoring your desktop selection to have old mail and new mail separated. To change this view, go to your settings on a computer.

1. Sign in to your AOL account..
2. Click on Settings in the upper right corner.
3. Select More Settings.
4. Click Viewing email.
5. Click Unified Inbox at the bottom.

You may need to sign out of the app and then sign back in to reset the app settings.

1. Tap on the Profile icon in the upper left.
2. Tap on Manage Accounts.
3. Click the slider to turn off the account.
4. Tap the slider again to turn back on the account in the app.

Create and manage folders

To change folders, tap on the folder name in the lower left corner. Scroll through the list to select the folder you wish to view.

Create a folder

1. Tap the Inbox icon.
2. Scroll to the bottom of the menu.
3. Tap Create new folder Image for the New folder icon..
4. Enter a new folder name.
5. Tap Save.

Delete a folder

A folder must be empty to be deleted.

1. Tap the Inbox icon.
2. Tap and hold on the folder you want to delete.
3. Tap Delete.
4. Tap OK.

Empty your trash/spam folder

1. Tap on the current folder name in the lower left.
2. Scroll down to the trash or spam folder.
3. Tap on the trash icon on the far right from trash.
4. Tap OK to delete.

Rename a folder

1. Tap the Inbox icon.
2. Tap and hold on the folder you want to rename.
3. Tap Rename.
4. Enter a new folder name.
5. Tap Save.

Switch between folders

1. Tap the folder name in the lower left corner.
2. Scroll through the list to select the folder to view.
3. Tap on the folder name.

Create a subfolder

1. Tap the Inbox icon.
2. Tap and hold on the folder you want to add a subfolder.
3. Tap Create Subfolder.
4. Enter a new folder name.
5. Tap Save.

Manage your notifications

Enable notifications

1. Tap the Profile Icon in the upper-left.
2. Tap on News notifications.
3. Tap Enable Notifications when prompted.
4. Tap the slider to allow notifications.

Customize your mail notifications

1. Tap the Profile icon in the upper-left.
2. Tap Mail Notifications.
3. Tap to enable or disable notifications for All messages & features or Just the message categories I choose - tap the toggles to enable the types of notifications you’d like to receive.

Customize your news notifications

1. Tap the Profile icon in the upper-left.
2. Tap News Notifications.
3. Tap the toggles to enable the types of news you'd like to receive notifications for.

Enable Face/Touch ID / Passcode

1. Tap the Profile icon in the upper-left.
2. Tap Settings & privacy.
3. Tap Face ID or Touch ID / Passcode.
4. Tap the sliders to choose what actions should require Face/Touch ID / Passcode.

Switch to the new version of the AOL app

Users who have automatic updates enabled on their device will be updated automatically to the new AOL app experience.

Turn automatic updates on

1. On your device, tap Settings.
2. Scroll down | Tap App Store.
3. Tap the slider next to App Updates.

Sign out of an AOL Mail account

1. Tap the Profile icon in the upper-left.
2. Tap Manage Accounts.
3. Tap Edit.
4. Beside your account, tap Remove.
5. Tap Remove again to confirm.

Write, reply to, forward, and delete mail

Write an email

1. Tap the Inbox button in the lower-left corner.
2. Tap the Compose button Image of the Compose Icon.
3. Add contacts in the 'To' field | Tap the arrow near 'To' in order the bring up the CC/BCC fields.
4. Enter description in the 'Subject' field.
5. Enter your message in the body of the email.
6. Tap Send.

Reply to or forward an email

1. Tap an email or conversation to open it.
2. Tap one of the following:

• Reply Image of the Reply icon.  - Reply to the sender.
• Tap the three dots button in the lower-right corner and tap on Forward icon Image of the Forward icon..

3. Compose your message and tap Send.

Delete an email

To delete an email in the app, there are a few options

1. From the message list, swipe to the left on a message to delete.
2. Tap on a message to open it and then tap the trash can in the lower left.

Delete multiple messages simultaneously

1. Tap the icon to the left of the sender's name on each message to delete. This will show the selection circles for all of the list.
2. Tap the trash icon in the lower left.

 

Image of a phone. Still need help? Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care.