Fix problems with Games on AOL.com
Select from the topics below to find solutions to common issues experienced on Games on AOL.com.
Sign in problems
Having issues signing in to Games on AOL.com? Check out our password support article.
Temporarily disable your security application, such as your firewall or antivirus program, until you've successfully launched your game. Re-enable your security software immediately afterwards
Some antivirus or personal firewall applications incorrectly identify our games as viruses and disrupt or block the game.
Games slow or not loading
If you're having trouble loading or playing a game, try these to fix your issue:
• Clear your Java cache.
• Restart your computer.
• Install and enable Flash Player.
• Clear cookies, cache, history and footprints in your browser.
• Check that Games on AOL.com windows aren't blocked by your pop-up blocker.
• Update your video card drivers. See your computer manufacturer's manual or visit your video card manufacturer's website for more information.