Did you receive a notice that your AOL Desktop Gold is inactive? Get back to navigating AOL with ease by reactivating your AOL Desktop Gold subscription. If you no longer want to use AOL Desktop Gold, you'll be able to access AOL Mail or by using the AOL app. You'll also be able to access locally saved emails, address book contacts, and downloads using an older version of AOL Desktop and AOL Mail.

Access locally-saved emails

Your locally-saved emails (Saved on My PC) will remain accessible in a read-only format on your computer's old version of AOL Desktop.

  1. Launch AOL Desktop Gold but don't sign in.
  2. On the login screen, click the down-arrow next to the username box to display your usernames.
  3. Select the username you wish to see the mail for.
  4. Close the login screen by clicking the X button.
  5. Click the Read Mail icon Image of the Mailbox icon..
  6. Click on any folder under Saved on My PC to access your locally stored emails.
  7. Double click an email to open it.

Access emails using AOL Mail

  1. Visit AOL Mail.
  2. Sign in with your username and password.
  3. Click Inbox to see your email.
Review our Mail Help site for more information and instructions on how to use AOL Mail.

Access your Address Book contacts

  1. Visit https://mail.aol.com.
  2. Sign in with your username and password.
  3. Click Contacts to see your Address Book.

Access downloaded email attachments

  1. Launch AOL Desktop Gold but don't sign in.
  2. On the login screen, click the down-arrow next to the username box to display your usernames.
  3. Select the username you wish to see the mail for.
  4. Close the login screen by clicking the X button.
  5. Click File in the top menu bar | Download Manager.
  6. Open the attachment by clicking on the File name.

Make a backup of your locally stored emails

  1. Launch AOL Desktop Gold but don't sign in.
  2. On the login screen, click the down-arrow next to the username box to display your usernames.
  3. Select the username you wish to see the mail for.
  4. Close the login screen by clicking the X button.
  5. Click the Read Mail icon Image of the Mailbox icon..
  6. Click on any folder under Saved on My PC to access your locally stored emails.
  7. Double click an email to open it.
  8. Click the File menu in the upper left corner of the screen.
  9. Click Save
  10. Enter a file name and select a format (text or HTML).
  11. Click Save.