FAQs:
What are banner ads?
When you visit AOL.com, you’ve probably noticed banner ads mixed in with the news stories and other content. These advertisements typically appear at the top or right side of the page, sometimes even expanding over your screen. With Ad-Free AOL.com, you’ll no longer see these ads.
Does this work on AOL Desktop?
The product works when you visit AOL.com on any web browser, including the browser within the AOL Desktop client.
Why am I still seeing popups on AOL.com?
The popups you’re seeing on AOL.com are promotions for AOL products and brands. With Ad-Free AOL.com, only banner ads are removed from your AOL.com experience. You may opt out of AOL Webmail Popups separately, by visiting marketingpreferences.aol.com.
Will this block all ads?
Although you'll no longer see banner ads, you'll continue to see sponsored articles and content from our partners, as well as video ads. Also, you may see ads on the Sign In and Sign Out pages since these ads are not within the AOL.com experience.
How do I purchase Ad-Free AOL.com?
If you would like to purchase Ad-Free AOL.com, click here. This product is available to anyone with an AOL account.
How do I purchase Ad-Free AOL.com for another username?
Unfortunately, at this time, you can only purchase Ad-Free AOL.com for your own username. Other usernames on your account may purchase Ad-Free AOL.com separately here.
Do I need to activate Ad-Free AOL.com after I purchase?
No. You don’t need to activate Ad-Free AOL.com after you purchase. Banner ads will automatically be removed for the username that purchased the subscription at time of purchase.
How do I receive support?
To manage or cancel your account, review our 'Cancel or reactivate your AOL account' help article. For billing or cancellation requests, you may also call 1-866-485-9217.