If you have an outstanding balance for a cancelled or inactive AOL account, you can clear it by mailing a check or money order to:

AOL Billing Operations & Services
P.O. Box 65101
Sterling, VA 20166

Note: This mailing address only applies to inactive accounts. For the available payment methods please refer to the General FAQs section of the Account Management: Questions about your AOL bill article.

Don't forget to include your name and AOL Username to help us credit the amount to the correct account. If you don't remember your Username, include the daytime phone number you provided when you registered with us, or your account number/cancellation confirmation number.

In addition, you'll need to contact AOL Customer Service within five to seven business days to confirm we received your payment. We’ll update your account history with the information.