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McAfee Multi Access Member Benefit FAQs

Do you ever think about all the viruses, malware and spyware programs floating around the internet and how easy it is for them to find their way onto your computer? McAfee Multi Access is designed to protect devices from viruses, spyware, hackers and identity thieves through award-winning technology that automatically runs scans and updates so you have the most up-to-date protection.


Does McAfee Multi Access come with my plan?

Members on any AOL Advantage Plan are eligible for McAfee Multi Access. To view what your AOL Plan has to offer, check out your AOL MyBenefits page at

Note: The Data Secure by AOL and Complete by AOL plans also include McAfee Multi Access.

How do I add McAfee Multi Access to my plan?

If you are on an AOL Advantage Plan, download your McAfee Multi Access software today at

How much does McAfee Multi Access cost?

McAfee Multi Access does not cost anything! It is included in your AOL membership at no additional cost.

How do I download and install McAfee?

You can download McAfee Multi Access by visiting Click the button on the page to be taken to the McAfee dashboard.

For instructions on how to download and install the software please refer to our article McAfee Multi Access: Installing and Uninstalling.

How many computers/devices can I download McAfee on to?

McAfee Multi Access comes with five licenses. For example, you can install the software on two PCs, one Mac and two phones/tablets.

What are the key features of McAfee Multi Access?

Please refer to the McAfee Multi Access: Features article for information about features.

What should I do if I have trouble with McAfee?

Please refer to our help article McAfee Multi Access: Troubleshooting for any McAfee Multi Access issues.

What are the key differences between McAfee Multi Access and previous versions?

Here are the main differences:

  • McAfee Multi Access is cross-platform, meaning that it works on both desktop and mobile devices.
  • McAfee Multi Access works on Mac computers.
  • Unlike the previous versions, McAfee Multi Access comes with 5 licenses across all devices.

For a full list of features, please refer to our help article McAfee Multi Access: Features.

How do I cancel my McAfee Multi Access membership?

You can cancel McAfee Multi Access by simply uninstalling the software from your devices.

Will McAfee Multi Access work on my device?

Please refer to the What are the system requirements? header of the McAfee Multi Access: Installing and Uninstalling article for the system requirements.