Redbox FAQs

What is my Redbox benefit?

Each month, you will have access to one promo code good for the redemption of a 1-night DVD rental on eligible titles from a Redbox Kiosk or $2 off On Demand selections instantly with the Redbox app for certain AOL Advantage plans. This benefit may be activated for one username per eligible account per month and can't be transferred to another username on the account.

How do I activate my Redbox promo code?

If your account has a plan that includes the Redbox promo code, you'll see it listed in MyBenefits. To activate your Redbox benefit:

1. Sign in to MyBenefits with the username you'd like to activate the Redbox promo code. This is the username that will be eligible for the benefit each month.
2. Locate the Redbox benefit.
3. Click Activate Now or Get Code.
4. Click Get Code Now on the AOL Redbox landing page.
5. Review the promo code that will appear on the AOL Redbox activation page. Note: You will also receive an email with your Redbox promo code.

How do I receive the Redbox promo code each month?

On the 1st of each month, you are eligible to obtain a new $2 Redbox promo code. You must sign into your MyBenefits account each month to obtain a new Redbox promo code using the steps above. Note: You must use the original username that activated the Redbox benefit to receive the promo code going forward.

How do I redeem my code for a Redbox DVD rental or $2 off a rental On Demand?

1. Open the email containing the Redbox promo code that you received.
2. Use the provided instructions to begin the redemption process.
3. Enter your promo code at checkout on at a Redbox Kiosk or on the Redbox app on your TV.

Learn more on how to redeem your promo code at or at a Redbox Kiosk.

How long is my $2 promo code valid?

You are encouraged to use your promo code within six months of obtaining it so you can enjoy all the latest DVDs and movie rentals. Note: Multiple codes can be used within the same month but only one code can be used per Redbox transaction.

What if my code doesn't work?

Contact us at 1-800-827-6364 for help with managing your Redbox promo code.

Are there any restrictions on the Redbox promo?

The Redbox promo code is valid for a 1-night DVD rental at the kiosk on eligible titles or $2 off a rental On Demand. It cannot be combined with other offers. You can only use one code per redemption.

How do I set up an account on Redbox?

Visit or the mobile app and follow the directions to sign up. For issues or questions regarding your Redbox account, contact Redbox at 1-866-733-2693 or visit the Redbox help site.

What are the supported devices for streaming Redbox On Demand?