Follow the steps below to uinstall McAfee Internet Security Suite - Special edition from AOL using the McAfee Consumer Product Removal (MCPR) tool or manually unistall McAfee on Windows Vista or Windows XP/2000.

You will need to know the version of Microsoft Windows operating system installed on your computer. If you do not know how to find this information, follow the instructions given in the online help article Determining your version of Microsoft Windows.

Solutions


Use the McAfee Consumer Product Removal (MCPR) tool to uninstall McAfee

To download and use the MCPR tool:

1. Go to http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe and download the MCPR.exe file.

Go to link

2. Click Save.

File Download - Security Warning

3. Save the MCPR.exe file at a desired location (for example, on the Desktop), and then click Save.

Save as MCPR

4. In the Download complete window, click Close.

Download complete

5. Navigate to the destination where you’ve saved the MCPR.exe file, and then double-click the MCPR.exe icon to begin the installation.

MCPR

6. Click Run.

Open File - Security Warning

7. In the McAfee Software Removal window, click Next.

McAfee Software Removal

8. After reading the End User License Agreement, select Agree and click Next.

McAfee Software Removal

9. In the Security Validation window, enter the characters you see and click Next.

Security Validation

10. In the second Security Validation window, enter the characters you see again and click Next.

Security Validation

11. The MCPR tool will begin to remove McAfee. This may take a few minutes. Once the installation is complete, the file immediately starts the clean-up process.

Removing McAfee Products

12. Click Restart to restart your computer.

Removal Complete

13. Click Yes to restart your computer. Once the computer restarts McAfee and other AOL security products will be removed.

Restart computer confirmation

IMPORTANT: Uninstalling the product doesn’t automatically cancel your subscription and you will continue to be charged. To cancel your subscription, please access your account at My Account.


Uninstall McAfee Internet Security Suite - Special edition from AOL

Select your version of Windows to learn how to uninstall McAfee Internet Security Suite - Special edition from AOL.

Windows 7/Vista

1. Click Start, and then click Control Panel.

control panel

2. Click the Programs icon, then click the Programs and Features link.

Note: If you are in the Control Panel Home view, click the Programs link, and then click the Programs and Features link.

 programs and features

3. Click McAfee SecurityCenter to highlight it, then click Uninstall/Change.

mcafee security center

Note: If prompted by the User Account Control message, click Continue.

user account control

4. Check the box and click Remove.

remove mcafee software

5. Click Remove.

warning

6. The Removal Status section shows the progress of McAfee SecurityCenter being uninstalled.

mcafee removal status

7. Click Restart now to restart your computer and complete removal of the McAfee software.

software removed

Windows XP/2000

1. Click Start, then click Control Panel.

Note: If using Windows 2000, click the Start button, select Settings, and then click Control Panel.

control panel

2. In the Control Panel window, click the Add or Remove Programs link.

Note: If you are in the Classic view, double-click the Add or Remove Programs icon.

pick a category

3. Click McAfee SecurityCenter to highlight it and then click Change/Remove.

mcafee security center

4. Click all the boxes to place check marks in them, then click Remove.

remove mcafee software

5. Click Remove.

warning

6. The Removal Status section shows the progress of McAfee SecurityCenter being uninstalled.

removal status

7. Click Restart now to restart your computer and complete the removal of the McAfee software.

software removed