Add or disable 2-step verification for extra security

Add an extra security step to sign into your account with 2-step verification. Find out how to turn on 2-step verification and receive a verification code, and how to turn off 2-step verification if you need to.

Use 2-step with phone verification

We'll send you a text or call you with a new code that needs to be entered at sign-in. The phone number we contact you with may be different each time.

Enable 2-step for phone

1. Sign in to your Account Security page.
2. Next to "2-Step Verification," click Turn on.
3. Select Phone number for your 2-step verification method.
4. Follow the on-screen prompts to complete the process.

Sign in with 2-step for phone

1. Sign in to your AOL account with your password.
2. Enter the verification code sent to your phone.
3. Click Verify.

Use 2-step with authenticator app verification

Authenticator apps provide secure verification codes that act as the second step in 2-step verification. After entering your password, you'll need to enter the code generated by your authenticator app to sign in.

How do I get an authenticator app?

Download an authenticator app from the Google Play Store or App Store. Popular authenticator apps include Google Authenticator, Microsoft Authenticator, LastPass Authenticator, and Authy.

Enable 2-step for authenticator app

Tip icon.Important - You may not see this option as it yet available for all accounts.

1. Sign in to your Account Security page.
2. Next to "2-Step Verification," click Turn on 2SV.
3. Click Get started.
4. Select Authenticator app for your 2-step verification method.
-To see this option, you'll need to have at least 2 recovery methods on your account .
5. Click Continue.
6. Scan the QR code using your authenticator app.
7. Click Continue.
8. Enter the code shown in your authenticator app.
9. Click Done.

Sign in with 2-step for authenticator app

1. Sign in to your AOL account with your password.
2. Enter the verification code shown in your authenticator app.
3. Click Verify.

Disable 2-step verification on your account

1. Sign in to your Account Security page.
2. Next to "2-Step Verification," click Manage.
3. Click Turn off.

Tip icon.Accessing your AOL Mail in a third-party app? - Learn how to generate an app password.

 

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