Enable two-step verification to require a code (in addition to your password) any time a login attempt is made from a new device or browser. We'll send you a text or call you with a new code that needs to be entered at sign in. The phone number we contact you with may be different each time.

Enable or disable two-step verification

1. Sign in and go to your Account security page.
2. Beside "Two-step verification," click the Toggle button to turn it on Image of the toggle icon positioned to on..
3. Enter your mobile number.
4. Click Send SMS or Call me to get a verification code.
5. Enter the verification code, then click Verify.
6. If you access AOL Mail in third-party apps, click Create app passwords or click Skip for now.

Tip icon.Want to turn it off? Just access your security page again and change the toggle to the off position Image of the toggle icon positioned to off..

Create an app password

If you use third-party apps to access your AOL Mail, you'll need to use an app password with two-step verification. These apps require application passwords because they can't send verification codes. This prevents unauthorized parties from signing into your account on a third-party app.

Two-step verification is enabled but you're not asked to verify your identity

You'll be sent a verification code the first time you sign in from a device, browser, or location you haven't used before. After successful verification, you may not be prompted to enter a verification code again when you sign in using the same device, browser, or location. Go to your Recent activity page to deauthorize a device, browser, or location.

You don't have your phone with you

If you don't have your mobile device with you, you'll need to reset your password to access your account.