By default, we block access to AOL Mail from outdated apps that could leave your account vulnerable. If we sent you an email indicating that your app is using outdated security protocols or you're unable to log in from an older app, you still have several options available to you.

Password errors and access issues in older POP and IMAP clients

If you try to use AOL Mail in an older email client that uses POP or IMAP, you might get a "Server password has changed" or an "Authentication failed" error message. This is because those email apps use outdated security protocols and we've disabled access to them by default now.

Use a secure option to access AOL Mail

Use the AOL Mail website: https://mail.aol.com
Install the AOL app on your Android or iOS device
• Update or upgrade to the latest version of the third-party email app that you're trying to use. Please note, not all third-party email apps are supported.

Give access to outdated third-party apps

If you use AOL two-step verification or an older email app, you may need to use an app password to access AOL Mail. Just remember, this is not intended for permanent access and you'll want to download the AOL app or the latest version of your third-party mail app.

Learn how to generate third-party app passwords.