By default, we block access to AOL Mail from outdated apps that could leave your account vulnerable. If we sent you an email indicating that your app is using outdated security protocols or you're unable to log in from an older app, you still have several options available to you.

Password errors and access issues in older POP and IMAP clients

If you try to use AOL Mail in an older email client that uses POP or IMAP, you might get a "Server password has changed" or an "Authentication failed" error message. This is because those email apps use outdated security protocols and we've disabled access to them by default now.

Use a secure option to access AOL Mail

Use the AOL Mail website:
Install the AOL app on your Android or iOS devices.
• Update or upgrade to the latest version of the third-party email app that you're trying to use.

Give temporary access to outdated third-party apps

While you switch apps or update your app, you can give the old app temporary access. Just remember, this is not intended for permanent access and you'll want to turn it off afterward. You'll get regular alerts reminding you to turn it off after you've enabled this.

1. Sign in to AOL Mail.
2. Go to your Account security settings.
3. Turn the toggle icon to the on position Image of the toggle icon. next to "Allow apps that use less secure sign in."