Spoofing happens when someone sends emails making it look like it they were sent from your account. In reality, the emails are sent through a spoofer's non-AOL server. They show your address in the "From" field to trick people into opening them and potentially infecting their accounts and computers.
Signs of a spoofed account
If you experience either of these signs, it's likely your account is sending spoofed messages. Please be aware that unrecognized emails in your sent folder is not a sign of a spoofed account and is an indicator that your account could have been hacked.
- You receive messages from people who receive emails you didn't send.
- You're getting "mailer-daemon" messages that don't match any messages you sent.
Keep your account secure
While there isn't an industry wide way to stop people from spoofing, you can take some steps to make sure your account remains secure.
What is AOL doing to prevent spoofing?
AOL takes your security very seriously, and as such we stay ahead of this problem by updating our DMARC policy to tell other compliant providers like Yahoo, Gmail, and Outlook to reject mail from AOL address sent from non-AOL servers.
While some legitimate emails come through this way via mailing lists and bulk senders, it also provides the means for spammers to take advantage. By switching AOL Mail's policy to reject these, we significantly impact spammers attempts to scam our customers.